ECI Software Solutions
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ECI Software Solutions | Trust Center
Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.
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SOC 1 Type II
SOC 2 Type II
PCI
Our Philosophy
At ECI Software Solutions, our cloud applications and services are built to empower businesses with secure, reliable, and scalable solutions. We focus on delivering user-friendly, innovative technology that enhances productivity while providing flexibility to adapt to the evolving needs of our customers.
Security is at the heart of everything we do. Our cloud services are designed with industry-leading encryption, multi-layered protection, and compliance with rigorous standards to ensure the highest levels of data privacy and integrity.
We are committed to delivering cloud solutions that are not only reliable and high-performing but also sustainable. Through continuous innovation and a customer-centric approach, we help businesses confidently grow and succeed in an increasingly digital world.
Quick Summary
One or more annual third-party audit(s)
Annual third-party penetration testing
Has a disaster recovery plan
Has cyber insurance
Has a bug bounty or vulnerability disclosure program
Deletes customer data on request
Has an API available
Uses a centralized IAM solution (SSO) to manage employee access
Has a privacy policy
Subprocessors10
Subprocessor
Location of Processing
Usage Details
Asanti
United Kingdom
Asanti provides secure colocation services via its Leeds-based data centre, which supports our infrastructure as a sub-processor. The facility is ISO 27001 certified, equipped with N+1 redundancy, 24/7 monitoring, and robust physical security controls. Asanti’s services help ensure the high availability, resilience, and compliance of our hosted systems.
[Provides hosting for applicable products and services]
AWS
Canada, United Kingom, United States, Ireland
AWS (Amazon Web Services) is a comprehensive and widely adopted cloud computing platform that provides a vast array of services, including computing power, storage, databases, machine learning, and analytics. These services enable businesses to scale, innovate, and operate more efficiently by offering flexible, reliable, and cost-effective solutions for a variety of computing needs.
[Provides hosting for applicable products and services]
CentersquareDC
United States
CentreSquare provides secure, enterprise-grade data center services used to host and support infrastructure for ECI's information systems. Their facilities offer high availability, physical security, environmental controls, and redundancy measures to ensure the confidentiality, integrity, and availability of hosted data.
[Provides hosting for applicable products and services]
CrowdStrike
United States
CrowdStrike is a cybersecurity company that provides cloud-delivered endpoint protection and threat intelligence services to detect and prevent cyber attacks.
Equinix, Inc.
Netherlands
Equinix operates over 260 carrier-neutral, Tier III data centers across five continents, delivering high-availability and interconnection services
Their global facilities feature redundant power, cooling, and robust physical access controls (biometrics, mantraps, on-site security, 24/7 CCTV), ensuring strong protection for hosted infrastructure .
[Provides hosting for applicable products and services]
Google Cloud
United States
Google Cloud Platform (GCP) is a comprehensive cloud services platform that provides infrastructure, platform, and software services. As a subprocessor, GCP hosts critical applications, storage, networking, and security services that must be managed and secured according to InfoSec standards.
[Provides hosting for applicable products and services]
I
IBM Cloud
United States, United Kingdom
IBM Cloud is a suite of cloud computing services offering Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) solutions. It provides a wide range of tools for data management, AI integration, and application development, including support for hybrid and multicloud environments. Known for its enterprise-grade security and compliance features.
[Provides hosting for applicable products and services]
Leaseweb
Netherlands
Leaseweb operates a global network of carrier-neutral, Tier III-grade colocation and cloud data centers, designed for high availability and resilience. Their facilities include redundant power (N+1), HVAC systems, UPS, backup generators, and rigorous physical controls such as 3‑factor authentication, biometric access, on‑site guards, mantraps, and 24/7 surveillance.
[Provides hosting for applicable products and services]
Microsoft Azure
United States, United Kingdom, Australia, Ireland, Netherlands
Microsoft Azure is a cloud service platform offering a wide range of services such as virtual machines (VMs), databases, storage, networking, and application development tools. As a subprocessor, Azure provides the infrastructure and services necessary to support and deliver various applications, data storage, and security mechanisms within an organization’s environment.
[Provides hosting for applicable products and services]
Oracle
United States
Oracle Cloud Infrastructure (OCI) provides a highly secure, scalable, and performance-optimised environment, making it an ideal platform for hosting ERP applications. . OCI’s strong security posture, including encryption, compliance certifications, and isolated network virtualisation, helps protect sensitive financial and operational data.
[Provides hosting for applicable products and services]
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